Guest Directory

We would like to wish you a very warm welcome to The College Hotel Amsterdam

Dear guest,

Our hotel has a unique concept, where in addition to providing you with an unforgettable stay, we operate around the hands-on training and coaching of Young Professionals in the hospitality sector.

In September 2016 we started our own educational training program together with the ROC (Regional Education Center) of Amsterdam. The students receive training and coaching in all departments of the hotel. All of our employees are passionate about the program and are trained specially to fulfil this special role. All of the Young Professionals have a step-by-step objective in each department with time scheduled in for daily feedback and learning moment.

The College Hotel offers students a practical work experience with a highly qualified hotel: a hotel with a history! Large windows and the architectural style bring to mind the days before this building was a hotel, but a boys’ school.

We wish you a wonderful stay and hope that you will enjoy your visit to Amsterdam. Our students and employees are here to exceed your expectations for each stay.

In this book, you will find important information regarding the services we offer as well as some helpful tips.

Should you have any additional questions, please do not hesitate to reach out to us. You can reach us at all hours of the day and night by dialling number 9 from your room phone. We wish you an excellent stay!

Kind regards,

The College Hotel

Telephone Numbers

Reception

Ext. 9

Concierge Desk

Ext. 511

Housekeeping

Ext. 411

Room Service

Ext. 430

Duty manager

Ext. 401

 

Adapters
International adapters are available upon request against a €15 deposit.
# 9
Air-conditioning
All of our rooms are equipped with air-conditioning for your convenience the AC has different options i.e. heating mode, cool mode, fan mode. In case you would like to heat up your room, select the sun icon. To cool down your room, select the freeze icon please note that 19 degrees is the lowest possible temperature, keep in mind that the blow out temperature is below 19 degrees.
# 9
Amenities
We offer all fair trade amenities. Fair trade is an alternative approach to trade, designed to address the imbalance of power in traditional trading relationships and unstable markets. Agreements are made that are more lucrative for the farmers in developing countries so they can improve their lives and plan for the future.
# 9
Anniversary, Celebration and romantic packages
We offer various anniversary packages. For more information please contact our Concierge desk
# 511
Babysitting Service
The College Hotel works closely with a professional babysitting service. For more information and pricing, please contact our Concierge desk.
# 511
Banquets, Conferences & Meetings
The College Hotel offers four unique banqueting rooms. Depending on your needs and wishes, there are countless options to organize a variety of different events, including weddings, happy hours, meetings or congresses. For more information, a tour and viewing, please contact our banqueting sales department. Our team is delighted to assist you with any questions and discuss the possibilities for your event.
# 512
Bicycles
The College Hotel offers bikes to rent. It is the ideal and local way to explore the beautiful city of Amsterdam. The bikes are available to rent per day. The rates are: Bicycle: € 16 For availability and further questions, please contact our Concierge desk.
# 511
Breakfast
Breakfast is served in Mondi Food bar daily from 6:30 (6.30 am) to 11:00 (11am), from Monday through Friday, and from 7:00 (7 am) to 11:00 (11 am) on Saturday and Sunday. Should you wish to have breakfast in your room, please fill out the breakfast card in your room and hang this on the outside of the door, or call our F&B department
# 430
Business Service Center
Internet The College Hotel offers a several facilities and services for business-oriented guests. We offer complimentary wireless internet throughout the entire hotel please connect with: Free WI-FI @ The College Hotel (no password needed) Printing Services The reception offers printing and photocopying services. For printing and copying, please send an email with the documents to: [email protected]
# 9
Canal Cruise
Amsterdam has several different companies that operate a number of different canal cruises and tours through-out the city. The majority of the canal cruises last approximately 60-75 minutes. Depending on the season, there are different variations and events. For example, in December and January, Amsterdam’s canals are lit up after dark by the Amsterdam Light Festival sculptures. You may also choose to book an evening cruise or a dinner cruise. Please inquire our Concierge desk, where we are delighted to help you choose and book the canal cruise that fits best for you. We also have a number of brochures with some examples to inspire you.
# 511
Check In
The check-in time is at 15:00 (3pm). Should you wish to check in earlier, please contact the reception prior to your arrival via [email protected] or by calling to 020 571 15 11, so we can check the availability for an earlier check-in. If the room is not available when you arrive at the hotel, we are happy to store your luggage in our supervised Luggage Room.
# 9
Check Out
The check-out time is 12:00 (12pm). If you wish to check out later, please contact the reception to see what the possibilities are. Based upon availability, we will see what we are able to offer. You may also choose to leave your luggage with us in our supervised Luggage Room.
# 9
Concierge Service
Our concierge is delighted to assist you to ensure you have a smooth and enjoyable stay in Amsterdam. Below you will find a number of events and services in which we are able to assist you. • Art gallery, exhibition and museum tickets • Assistance with car rental and booking airplane and train tickets • Bicycle • Club and theatre reservations • Dental kits, shaving kits and other toiletries • Guided tours, both in and outside of Amsterdam, with a private guide or a in a group • In-room massage treatments, and spa packages in our sister hotel; Corendon City hotel, in Amsterdam West • Luggage collection, storage and transportation • Restaurant reservations and recommendations
# 511
Do Not Disturb
Should you prefer not to have your room serviced by our housekeeping department or not to be disturbed during your stay, please use the privacy sign by hanging it on the outside of the door. The Do Not Disturb card can be found hanging on the inside of your room door. Generally, we will honor your request for privacy; however, we reserve the right to enter the guest room for safety, security and maintenance.
# 9
Emergency Procedure
In the case of an emergency, we kindly request you to gather at the designated meeting point as quickly as possible. The meeting point is directly to the right of the hotel when you exit via the main entrance, on the corner of the Floris Balthazar Street. Please refer to the emergency plan near the entrance in your room on how to find the nearest emergency exit from your room.
# 9
Fitness Facilities
The College Hotel works together with the Great Gym, located at Ruysdaelstraat 88-90, within walking distance from the hotel (200m). Complimentary access will be given upon showing your guest room keycard.
# 511
Front Office
The front office team will be delighted to assist you to ensure that your stay is as enjoyable as possible.
# 9
Housekeeping
In addition to servicing your room daily, our housekeeping department is available for other services as well. Should you wish to have your room serviced, extra pillows or duvets, a baby cot or an extra bed, please let us know. We also have different kinds of anti-allergic pillows and bedding that can be delivered to your room. In order to help protect our environment, we change the linens on your bed every other day. Should you wish to have your towels replaced, please leave these on the floor or in the bathtub or shower. Housekeeping is available during the day from 9:00 (9am) to 16:00 (4pm). Outside of these operating hours, please contact the reception for further assistance. Our Housekeeping team will service your room each day. If you prefer not to have your room serviced, please use the Do not disturb sign. If you decide later on in the day that you would like to have your room refreshed, please use the other side of the privacy sign, which indicates “Please clean my room.”
# 411
Ice
If you would like ice to be delivered to your room, please dial 9 for reception
# 9
In-Room Dining
Enjoy delicious Caribbean dishes from Mondi restaurant in the privacy and comfort of your room between 12:00 (12 AM) and 21:45 (9.45pm). You can find the menu on this screen. Should you have any dietary needs or allergies, please inform us so we can take them into consideration in the preparation of your meal. For additional questions or to order, you may speak with one of the waiters in Mondi Restaurant. You may also choose to have breakfast in bed between 6:30 (6.30 am) to 11:00 (11am), from Monday through Friday, and from 7:00 (7 am) to 11:00 (11 am) on Saturday and Sunday.
# 430
Internet
Complimentary wireless internet is available throughout the hotel. Please connect with Free Wi-Fi @ The College Hotel (no password needed)
# 9
Laundry & Dry-Cleaning
Our housekeeping department offers laundry and dry-cleaning services. Items delivered prior to 9:00 (9am) at the reception, will be returned the same day in the evening before 20:00 (8pm).
# 9
Luggage Storage
We are happy to store your luggage for you so you can continue to enjoy Amsterdam without your suitcases. Our supervised luggage room can be used to store your luggage at any time, for any length of time.
# 9
Limousine Service
At any point during your stay, we can arrange a town car or limousine service for you. The drivers can also be qualified or licensed to provide tours of the city. The price varies based on the length of the drive or tour and the destination. Please inquire for further information the concierge desk.
# 511
Manager on Duty
The Manager on Duty is available 24 hours per day and can be reached by dialing extension 401 from your room phone.
# 401
Massage Service
Together with our partner at Ken Tui, we are able to make arrangements for you to have an in-room massage. For more details or questions, please contact the concierge desk. You will find a brief description of the different massages we offer below. Please note: • All services are based on availability • All massages are €95 for a 60-minute massage • There is a surcharge of 100% from 22:00 (10pm) until 9:00 (9am) and on national holidays • Any changes or cancellations in your appointment need to be communicated at least 2 hours in advance • Late cancellations will be charged 100%
Holistic Massage / Swedish massage
# 511
Reflexology
# 511
Deep Tissue Massage
# 511
Zen-Shiatsu
# 511
Lymphatic Drainage (body and face)
# 511
Minibar
Each room type has a different minibar arrangement. In the superior room types, minibar items are available for purchase upon request. Please contact the reception and we will bring your requested items to the room. The deluxe rooms have a pre-stocked minibar with non-alcoholic beverages, which are included in the room rate. In our junior suites, the minibar is filled with non-alcoholic drinks as well as beer and wine. The minibar items are also included in the room rate.
# 9
Museums & Attractions
The College Hotel is located in Amsterdam’s Museum Quarter. Some of the world’s most famous museums, such as the Van Gogh Museum and the Rijksmuseum, are within walking distance from the hotel. Would you like to know more about the history of Heineken beer? The Heineken Experience on the Maria Heinekenplein is waiting to be discovered. Please check at the concierge desk for tickets, reservations, and information on more attractions.
# 511
Restaurants in the Area
The Museum Quarter and surrounding area is full with a wide variety of restaurants. From the cutting edge Japanese food trends to the typical Dutch “brown bars,” there is something for every taste and every budget. Check with the concierge for recommendations and reservations.
# 511
Restaurant Mondi Caribbean Cuisine
Bon bini na Mondi! Mondi is The College Hotel’s exciting exotic restaurant. Here you can enjoy shared fine-dining and soul food in which Caribbean cuisine and culture are central. Masterchef Justin Niessen brings his culinary successes and new trendsetters to the capital. By combining his Curaçao roots with the influences of the Amsterdam melting pot, he provides a surprising menu: Caribbean Soulfood with a French twist and an edge of Mokum’s bravado. In addition, you can start your weekend right by enjoying our DJ on Friday evening. Dive in and taste the sun! Tropical design At Mondi you can enjoy the best the Caribbean has to offer. And that goes beyond your plate, the decoration also breathes the warmth of the Caribbean wave. Interior designer Martijn de Goede has translated the atmosphere of the Mondi into the interior in materials as well as in colors and patterns. Natural tones are interspersed with lavish design panels with botanical prints. Art from the islands adorns the walls and large exotic plants and palms complete the special holiday feeling. Through collaborations with Caribbean and Dutch artists, art is given a central place and creativity is paramount.
Restaurant: daily 12:00 (12am) - 22:00 (10pm)
# 430
Bar: daily 11:00 (11am) – 24:00 (12 pm)
# 430
Safe
A safety deposit box is provided in each guest room. Instructions can be found inside the safe. If you need help with programming the safe, the reception is happy to help you. This in-room safe is provided as an amenity for your convenience and security. It does not replace the safe required pursuant to state law limiting the liability for loss of valuables, and does not modify in any way the hotel's liability under the law."
# 9
Schiphol Airport
Schiphol Airport is located at approximately 14 kilometers (9 miles) from the hotel. There are several ways to reach the airport: The fastest and easiest way to reach Schiphol Airport is by taxi. Arrangements can be made via the reception at any given moment. For additional information on the public transportation, please also contact the reception and our guest service agents can assist you.
Taxi: Cost: € 45, on the meter
# 9
Pick-up Service: Cost: € 60
# 9
Public Transportation: Cost: Between € 5 and € 15
# 9
Taxi
Please contact the concierge in order to make arrangements for taxi service. You may choose to order in advance by calling the reception or request for a taxi in person. Depending on your destination and how busy it is, your taxi will pull up to the hotel between 5 and 10 minutes after ordering and will bring you to your desired destination.
# 511
Telephone Numbers
Each room is equipped with a telephone. Please find the internal extensions here: Outside line: To dial an outside line, place an extra ‘0’ before the number you wish to dial. Calling another room: To call another room, dial the room number directly.
Reception
# 9
Concierge Desk
# 511
Housekeeping
# 411
Room Service
# 430
Duty manager
# 538
Television Channels
1. Nederland 1 2. Nederland 2 3. Nederland 3 4. RTL 4 5. RTL 5 6. SBS 6 7. RTL 8 8. Veronica / Disney XD 9. Net 5 10. RTL 8 11. Fox 12. RTL Z 13. Ziggo TV 14. Ziggo sport 15. Comedy Central 16. Spike HD 17. Discovery Channel 18. National Geographic 19. SBS 9 20. Euro sport 21. TLC 22. BBC First (Dutch subtitles) 23. MTV 24. 24 Kitchen 25. XITE 26. Vice Land 27. Disney Channel 28. History Channel 29. Nickelodeon 30. NH 36. AT 5 50. ONS 52. Canvas 53. Ketnet 54. ARD 55. ZDF 56. WDR 57. NDR 58. RTL 59. SAT 1 61. BBC 1 62. BBC 2 63. BBC 3 64. BBC 4 71. TV 5 72. ARTE 73. TVE 76. TRT 77. 2M
# 9
Tours & Excursions
Amsterdam is full of history and unique architecture. If you would like to discover more of Amsterdam and the Netherlands, we are delighted to arrange a private tour guide or a group excursion for you. Please ask at the concierge and we are happy to recommend and assist in booking different tours or a guide who speaks your language.
# 511
Umbrella
Amsterdam’s weather isn’t always warm and sunny. In order to ensure that you stay dry, you may pick up an umbrella from the Reception. Please return the umbrella back to the Reception when you no longer require it. We will place a deposit on the room account of € 25 which will be removed once returned.
# 9
Wake-up Call
We can provide you with a wake-up call at any point during the day or night. Please call the Reception to order a wake-up call.
# 9